wGXe Support- file recovery services, hard drive recovery services

FAQ: Product Tips; Refund Policy

Q1:What is data recovery?: A1: Data recovery is the procedure used to recover data from a variety of media and operating systems that has been lost by hardware failure, human error, software bugs, a virus or a natural disaster. The media could be hard drives, backup tapes, CD media, Compact flash cards, floppy diskettes or any other types of digital media where a possible data loss situation exists and normal modes of accessing the data are no longer possible. Your data can become inaccessible due to a software problem, computer virus, mechanical or electrical malfunction or a deliberate human act.
Q2:What is important to know when data loss occurs?: A2: When data loss occurs, it is important to understand that it is not gone forever. Instead, there are high chances to recover the lost data. Follow the next steps: Do not write any more data on corrupted media. Close all applications and, when possible, avoid saving any data. Shut down your computer. Try not to be panic and recover the lost data in a hurry. This could lead to even more data loss. If your data is very important, call a data recovery specialist.
Q3:What causes data loss?: A3: There are many factors that contribute to data loss. Natural disaster, computer virus, data corruption, computer crime or human errors are examples that may result in the data loss. Typically, one or more of the following symptoms may appear:

    • BIOS could not detect the hard disk drive
    • "Operating system not found" error
    • Power surges result in "no disk drive found" error
    • Strange clicking or grinding noises from hard disk drive
    • No normal spinning action from disk drives
    • Missing folders or files without reasons
    • Accidental deletion, format or partition loss
    • Natural disasters due to fire, water, crash
    • Files and folders cannot be accessed and more...
    • Viruses attack
Q4:What is the difference between the demo version and the full version?: A4: wGXe Data Recovery is available as demo versions for evaluations. Demo versions are technically similar to full versions but are with limitations in functionality. The demo version would display all the data that you want to recover, but the data cannot be recovered, to recover the lost data, you would need to purchase the full version.
Q5:Can I recover data from a formatted disk?: A5: Generally, our software can recover data from formatted disk if the data is not overwritten, just depends on how you format the disk.
Q6:I deleted one or more partitions by accident, can I get data back?: A6: Yes, you can recover your lost data with wGXe Data Recovery from the deleted partitions. wGXe Data Recovery can backup disk partitions automatically. It finds out the lost partitions quickly and effectively, much faster than the other data recovery programs.
Q7:Can I use wGXe Data Recovery to recover data from CD's, CDR's and DVD's?: A7: No, wGXe Data Recovery is a software for hard drives, floppy drives, USB Flash drives, Memory Sticks, Smart Media, Compact Flash, Secure Digital and Multi Media Cards only.
Q8:Can you give me some details of wGXe Data Recovery software?: A8: wGXe Data Recovery is multi-functional data recovery software. It can help you recover lost or mistakenly deleted files or pictures, and recover your lost files in your formatted disks. Plus, it can also find out the lost partitions and recover them. New in the field of data recovery software, wGXe Data Recovery has the five features as follows: recover files correctly (no mistake in recovered files); full supportable file formats (support almost all the file formats in Windows); high scanning speed (one third higher than that of the similar software in the same industry); backup disk partitions automatically (find out the lost partitions quickly and effectively with the software through the partition backup under the condition of lost disk partitions); preview pictures (watch the pictures in the lost picture lists so as to recover the pictures or photos you want to recover rapidly and accurately).
Q9:Which file systems could wGXe Data Recovery software recover?: A9: wGXe Data Recovery software supports many windows file systems, including FAT12, FAT 16, FAT 32, NTFS.
Q10:How to recover *exe files?: A10:wGXe Data Recovery software is an advanced data recovery software which supports hard drive data recovery, deleted data recovery, partitions recovery and photo recovery, and it even supports *exe files recovery. When your *exe files are deleted by mistake, but you don't want to reload for the second time, you can use wGXe Data Recovery software to recover them. For detailed tips you can send emails to support@wgxe.com to get help.
Q11:Can I recover music and from my MP3 player?: A11:Yes, you can recover the lost data from your MP3 player, but once again, you have to make sure that you have not saved any new data and the lost data is not overwritten.
Q12:I formatted a partition, now I want to recover some data from that, can I do that? Could you please give me an evaluation link for one month?: A12:wGXe Data Recovery provides free trial version for you to have a try. You can download and install the trial version based on the file system present on that partition before formatting, here is the link: http://www.wgxe.com/download.html. Remember that the trial version will display the list of files and folder which are recoverable, but if you would like to recover them, then you would need to buy the Full version in order to recover your data.
Q13:I deleted some important files and even emptied them from the recycle bin, can I recover my data?: A13:Those files that you have emptied from the recycle bin can still be recovered with the help of wGXe Data Recovery program. When a file is emptied from the recycle bin, the content of the file is not lost but the name of the file is removed from the recycle bin list. The deleted space in the drive will be utilized to store another file but before the replacement takes place the file can be recovered by using wGXe Data Recovery.
Q14:After scanning a logical drive completely using your software, it shows much less of the deleted files. What can I do?: A14:The less number of files is generally a result of major overwriting operation performed after loss of files and their information. You should remember that DO NOT MAKE ANY CHANGES TO THE DISK ON WHICH THE LOST Data IS LOCATED!
Q15:Can I recover accidentally deleted folder with files and subfolders all at once?: A15:Yes, the software can recover accidentally deleted folder with files and subfolders all at once. After recovery, you need to select the deleted folder that contains files and subfolders and restore them to a safe location. Never Recover the Lost Data to the Same Drive that Your Lost Data was originally located! Please select another drive.
Q16:I have accidentally deleted some photos from my digital camera. Can I recover them?: A16:Yes, when you delete photos from your camera, they are not erased forever, in fact they are still recoverable. Do not take any photos after you have deleted your photographs as there are chances that your lost photos may be overwritten by the new photos. Connect your memory card to your computer and use wGXe Data Recovery software to recover the lost photos from the memory card.
Q17:Can I restore the data to same memory card from which I am recovering?: A17:No, do not restore the data to same location from which you are recovering. This will reduce the chances of recovery by overwriting the files in your media causing permanent data loss.
Q18:Is your shopping system secure?: A18:Ordering on the web is the fastest and easiest way to order wGXe Data Recovery. Your credit card information is sent directly to the credit card processor in a highly secure manner. We protect you by ensuring that nobody but you and the automated credit card processor will see your credit card information.
Q19:If I buy a license, how do you deliver it to me?: A19:wGXe Data Recovery software is a leading and cheap data recovery program. When you want to use its full function, you should buy a license. Once we received your order, we will send you a license immediately. Then you can input your license code to activate. If you have any other questions, you can send emails to support@wgxe.com. Your questions are warmly welcomed.
Q20:If I have questions about wGXe Data Recovery, how can I contact you?: A20:If you have any questions welcome to send us emails to support@wgxe.com. To better fulfill your needs as well as ensure your maximum satisfaction, efficient one-workday email service is always there and ready to serve you heart and soul, and emails sent to us will be arranged and processed within one workday except weekends and holidays.

FAQ: What is data recovery?; What is important to know when data loss occurs?; What causes data loss?; What is the difference between the demo version and the full version?; Can I recover data from a formatted disk?

Testimonials

I had used this software in the past when I lost all of my photos' from my drive and got all of my photos' back as it were. Great software, Great Features...

---Robert Jacoby

This is great! With this software, I got back my deleted file easily. I wish I had known about this years ago. Thank you.

--- Samantha Still

I Used wGXe Data Recovery on the recommendation of my friend when I accidentally lost my data from a crashed hard drive. The speed to recover data is really fast and all the features are very easy to use.

--- Karl Ellison

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We recover data;
relieve your headache caused by data loss.

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Testimonials

We recover data;relieve your headache caused by data loss.

Customer Portal

Testimonials

We recover data;
relieve your headache caused by data loss.