FAQ

Recover deleted files

Tools that can help you undelete files are not provided as standard in any operating system. So you will need to use undelete software from a third party.

Undelete software understands the internals of the system used to store files on a disk (the file system) and uses this knowledge to locate the disk space that was occupied by a deleted file. Because another file may have used some or all of this disk space, there is no guarantee that a deleted file can be recovered. But because the space isn't re-used straight away, there is a very good chance that you will succeed. People who use data recovery software are often amazed to find that it recovers files that were deleted months or even years ago. The best undelete programs give you an indication of the chances of recovering a file intact, and even provide file viewers so you can check the contents before recovery.